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Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.Bergström, Mattias Johansson, Christian Larsson, Tobias ORCID iD: 0000-0002-9662-4576 2007 (English)In: The future of product development: proceeding of the 17th CIRP design conference / [ed] Frank-Lothar Krause, Berlin: Encyclopedia of Global Archaeology/Springer Verlag, 2007, 607-616 p.Conference paper, Published paper (Refereed)

Abstract [en] : This work is part of a study where a descriptive and a prescriptive approach have been used. This paper deals with the descriptive part and discusses views on decision support in product development to identify factors of relevance to con-sider when designing computer-based decision support for total offers. Providing services in form of physical artefacts offered as ‘functions per unit’ is at the heart of total offers. The intention is to provide customers with functions in time and place ‘as-needed’, based on a life-cycle commitment. This new scenario is found in manufacturing industry in addition to a traditional view on selling hardware and providing aftermarket activities. Total offers gain access to possibilities to ‘design in’ value added characteristics into the physical artefact, e.g., maintenance, moni-toring, training and abilities to upgrade and/or remanufacture. Computer tools is commonly used to supply design teams with information which is relevant, correct and in time to support resolutions, yet to support a GO/NO GO decision for total offers contemporary tools seems to be insufficient. Relevant factors to take into consideration are to support learning and provide the decision makers with insights in a number of plausible ‘what-if’ scenarios to im-prove the solution space.

Place, publisher, year, edition, pages: Berlin: Encyclopedia of Global Archaeology/Springer Verlag, 2007. 607-616 p.

Research subject: Functional Product Development

Identifiers: URN: urn:nbn:se:ltu:diva-40610DOI: 10.1007/978-3-540-69820-3_59Scopus ID: 84861520012Local ID: fcc2fe30-a0d4-11db-8975-000ea68e967bISBN: 978-3-540-69819-7 (print)OAI: oai:DiVA.org:ltu-40610DiVA: diva2:1014132

Conference: CIRP design conference : 26/03/2007 - 28/03/2007

Projects: Fastelaboratoriet – VINNEXC, ProViking - Development of Functional Products in a Distributed Virtual Environment

Note: Godkänd; 2007; 20061127 (tobias)Available from: 2016-10-03 Created: 2016-10-03 Last updated: 2017-01-19Bibliographically approved



Author: Ericson, Åsa

Source: http://ltu.diva-portal.org/







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