Patient Satisfaction with Spanish Pain Centers: Observational Study with More than 3,000 PatientsReport as inadecuate




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Pain Research and Treatment - Volume 2016 2016, Article ID 7829585, 12 pages -

Research Article

Pain Unit, Hospital Infanta Cristina, 28981 Madrid, Spain

Pain Unit, Hospital Son Llàtzer, 07198 Palma de Mallorca, Spain

Pain Unit, Hospital Clínico Universitario de Valladolid, 47003 Valladolid, Spain

Pain Unit, Hospital Royo Villanova, 50015 Zaragoza, Spain

Pain Unit, Hospital Universitario Marqués de Valdecilla, 39008 Santander, Spain

Received 5 May 2016; Accepted 19 June 2016

Academic Editor: Giustino Varrassi

Copyright © 2016 Juan Antonio García García et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract

Chronic pain is a serious problem in Spain. This multicenter, epidemiological 3-month follow-up study investigates pain management efficacy in Spanish centers using patient satisfaction criteria. 3,414 eligible adult patients 65,6% female with moderate to severe chronic pain from 146 pain centers were included. Patient satisfaction was assessed based onto question 18 of Spanish healthcare barometer-CSI. Pain evolution Brief Pain Inventory-Short Form BPI-SF and visual analog scale VAS, quality of life-EuroQol-5, and pain control expectations fulfillment were also assessed. Mean age was 61.3 years. 64.4% of participating centers employed multidisciplinary pain management approach. After 3 months, mean patient satisfaction was 7.8 1–10 on the CIS barometer. Medical staff received the highest scores, whereas waiting for tests, appointment request to appointment date time, and waiting times at the center the lowest. Mean pain decreased from 7.4 to 4.0; BPI-SF intensity decreased from 6.5 to 3.8; pain control expectations were met in 78.7% of patients; EuroQoL-5D utility index increased from 0.37 to 0.62, , and health status VAS from 40.6 to 61.9, . Chronic pain patients 90% are satisfied with Spanish centers care; 80% had their pain control expectations met. Quality of life improved remarkably: 71% felt moderately to significantly better. However, waiting times need improvement.





Author: Juan Antonio García García, Patricia Hernández-Puiggròs, Javier Tesedo Nieto, María Pilar Acín Lázaro, Alfredo Carrera

Source: https://www.hindawi.com/



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