Approaches to quality improvement in nursing homes: Lessons learned from the six-state pilot of CMSs Nursing Home Quality InitiativeReport as inadecuate




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BMC Geriatrics

, 3:2

First Online: 16 May 2003Received: 17 January 2003Accepted: 16 May 2003

Abstract

BackgroundIn November 2002, the Centers for Medicare and Medicaid Services CMS launched a Nursing Home Quality Initiative that included publicly reporting a set of Quality Measures for all nursing homes in the country, and providing quality improvement assistance to nursing homes nationwide. A pilot of this initiative occurred in six states for six months prior to the launch.

MethodsReview and analysis of the lessons learned from the six Quality Improvement Organizations QIOs that led quality improvement efforts in nursing homes from the six pilot states.

ResultsQIOs in the six pilot states found several key outcomes of the Nursing Home Quality Initiative that help to maximize the potential of public reporting to leverage effective improvement in nursing home quality of care. First, public reporting focuses the attention of all stakeholders in the nursing home industry on achieving good quality outcomes on a defined set of measures, and creates an incentive for partnership formation. Second, publicly reported quality measures motivate nursing home providers to improve in certain key clinical areas, and in particular to seek out new ways of changing processes of care, such as engaging physicians and the medical director more directly. Third, the lessons learned by QIOs in the pilot of this Initiative indicate that certain approaches to providing quality improvement assistance are key to guiding nursing home providers- desire and enthusiasm to improve towards a using a systematic approach to quality improvement.

ConclusionThe Nursing Home Quality Initiative has already demonstrated the potential of public reporting to foster collaboration and coordination among nursing home stakeholders and to heighten interest of nursing homes in quality improvement techniques. The lessons learned from this pilot project have implications for any organizations or individuals planning quality improvement projects in the nursing home setting.

AbbreviationsAMDAAmerican Medical Directors Associations

CMSCenters for Medicare and Medicaid Services

CNACertified Nursing Assistant

JCAHOJoint Commission on Accreditation of Healthcare Organizations

MDSMinimum Data Set

PDSAPlan Do Study Act

QIOQuality Improvement Organization

RAIResident Assessment Instrument

SSAState Survey Agency

STNAState-tested Nursing Assistant

Peggy Parks, Gail Patry, Laura Palmer, Linda Wilkes, Matthew Fitzgerald, Alice Stollenwerk Petrulis and Leslie Barnette contributed equally to this work.

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Author: Stephanie Kissam - David Gifford - Peggy Parks - Gail Patry - Laura Palmer - Linda Wilkes - Matthew Fitzgerald - Alice Sto

Source: https://link.springer.com/



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