The Impact of Workplace Literacy Programs: A New Model for Evaluating the Impact of Workplace Literacy Programs. NCAL Brief.Report as inadecuate




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An evaluation model for workplace literacy programs was developed and applied at two industrial plants. Development of the model included a literature review and consultation with plant managers. The model included interviews, questionnaires, Cloze tests, class observation, plant-gathered productivity indexes, and supervisor ratings. The evaluation found that literacy instruction has produced some improvement in all areas assessed. However, gains appeared to be limited to areas directly addressed in class, and there was apparently no transfer of learning into areas not covered by instruction. Hence, specific goals need to be established for workplace literacy programs that encourage motivation and independence, as these are likely to spur increased engagement by workers in literacy-related activities. The study concluded that an impact assessment model that is broad-scale and rigorous, employing learner interviews, tests, questionnaires, company records, and supervisor ratings, can be performed even with limited time and resources. (KC)

Descriptors: Adult Basic Education, Adult Literacy, Evaluation Methods, Literacy Education, Models, Outcomes of Education, Program Effectiveness, Program Evaluation











Author: Mikulecky, Larry; Lloyd, Paul

Source: https://eric.ed.gov/?q=a&ft=on&ff1=dtySince_1992&pg=11519&id=ED387677







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