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Reference: Oliver Bridle and Angela Carritt, (2014). Library Assistant - improving the student experience of Oxford libraries through a mobile library induction.Citable link to this page:

 

Library Assistant - improving the student experience of Oxford libraries through a mobile library induction

Abstract: A student’s first week at University is an overwhelming experience with important information being delivered by many different parts of the institution. High student numbers and severe time constraints on contact time between librarians and students means that libraries struggle to effectively communicate advice about services and resources. This issue is further compounded at the University of Oxford by the complexity of the local library system; the second largest in the UK. Research undertaken with Oxford students to ascertain their views on library inductions revealed that, although inductions were valued, they could be poorly timed and leave students overloaded with information they subsequently failed to retain. It was decided that a mobile-friendly website which provided key information about libraries in Oxford could address these difficulties by enabling students to get timely access to concise information using smartphones and tablet devices. The aim was to encourage students to use the library and ensure that they get the maximum benefit from library resources across the institution during their studies. Funding from JISC allowed the development and rollout of the ‘Library Assistant for Oxford Freshers’ website. This paper discusses the motivations for creating Library Assistant, how the website was developed and what the response has been from new library users. This paper shows that Library Assistant provides an example of how libraries can exploit mobile technology to enhance the patron experience and use of library services.

Publication status:PublishedPeer Review status:Not peer reviewedVersion:Accepted ManuscriptDigital Origin:Born digital Funder: Joint Information Systems Committee   Notes:Full proceedings for the 35th IATUL Conference can be found here - http://www.iatul.org/conferences/pastconferences/

Bibliographic Details

Creation Date: 2014-04-29

Copyright Date: 2014-07-1 Identifiers

Urn: uuid:d2608eae-2ad4-4aae-a37b-de391b927561 Item Description

Type: Conference item;

Language: en

Version: Accepted ManuscriptKeywords: Library induction mobile devices mobile websitesSubjects: e-Learning Library & information science Tiny URL: ora:8711

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Author: Oliver Bridle - institutionUniversity of Oxford facultyThe Bodleian Libraries - - - Angela Carritt - institutionUniversity of Oxf

Source: https://ora.ox.ac.uk/objects/uuid:d2608eae-2ad4-4aae-a37b-de391b927561



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