The Association of Role Conflict and Ambiguity with Administrator Stress and Burnout.Report as inadecuate




The Association of Role Conflict and Ambiguity with Administrator Stress and Burnout. - Download this document for free, or read online. Document in PDF available to download.





Findings of a study that examined the relationship of administrative role conflict and ambiguity with stress and burnout are presented in this paper. A survey sent to 1,000 Washington State administrators (250 each from the following groups--elementary, junior, and senior high school principals; and superintendents) elicited 741 returns, a 74 percent response rate. Findings indicate a strong association between emotional exhaustion and role conflict/ambiguity, and between ambiguity and personal accomplishments. Only one of four factors of stress, conflict-mediating stress, was highly associated with role conflict and ambiguity. Overall, the data support prior findings that role conflict and ambiguity represent distinct aspects of professional burnout. The recommendation is made to include mediation training in administrator-preparation programs. Two figures and two tables are included. (Contains 43 references.) (LMI)

Descriptors: Administrator Effectiveness, Administrator Responsibility, Administrator Role, Burnout, Conflict Resolution, Coping, Elementary Secondary Education, Role Conflict, Stress Variables, Work Environment











Author: Gmelch, Walter H.; Torelli, Joseph A.

Source: https://eric.ed.gov/?q=a&ft=on&ff1=dtySince_1992&pg=8391&id=ED359631



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