The P.L.A.C.E. Crisis Intervention Model: Emotional First-Aid.Report as inadecuate

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Every day, untrained individuals are called upon to intervene in crises. This paper presents a two-stage approach to crisis intervention, limited here to the immediate alleviation of symptoms and the rapid referral to qualified help. The first stage entails a crisis intervention model that is comprehensive enough to deal effectively with an immediate crisis, simple enough to be implemented by people who may have little or no training as counselors, and flexible enough to be useful for trained counselors whose training did not include crisis intervention. The second stage describes a workshop that teaches the crisis intervention model in enough detail to enable workshop participants to implement the model. The workshop is flexible enough to be offered in as little as 3 hours or as much as 8 hours, and at a level appropriate for a wide range of differently trained participants. It is meant to offer only the basics of crisis intervention. The model incorporates two important assumptions: (1) the people who would be using it would already have basic listening skills; and (2) anyone willing to listen in a caring, empathic way can intervene effectively in a crisis. (RJM)

Descriptors: Community Information Services, Counseling, Counseling Services, Counselors, Crisis Intervention, Crisis Management, Foreign Countries, Hotlines (Public), Information Sources, Intervention, Models, Prevention, Workshops

Author: Hoggan, Donovan



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