Evaluation of a Current Awareness Service in an Academic Library.Report as inadecuate

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This paper describes the evaluation of a current awareness or selective dissemination of information (SDI) service at New Mexico State University. To provide expanded library services to faculty, a current awareness service was offered to 18 science departments in 1991. A profile for each researcher enrolled was entered into a program and was run against "Current Contents" diskettes weekly. Each week relevant citations were delivered to the faculty member who could then request the articles to be delivered. After 18 months of the service, a questionnaire was mailed to the faculty using the service. The purpose of this evaluation was to determine the level of satisfaction and to develop a method for deciding which profiles needed updating. There were 71 responses out of 98 profiles, for a response rate of 72%. It was concluded from the findings that the users were satisfied with the service; the majority of citations received were considered relevant; 35% of the users needed revision of their profiles; and few faculty members took advantage of the document delivery service. The survey instrument is included. (JLB)

Descriptors: Academic Libraries, Access to Information, Communication (Thought Transfer), Delivery Systems, Faculty, Higher Education, Library Services, Reference Services, Selective Dissemination of Information

Author: McKimmie, T.

Source: https://eric.ed.gov/?q=a&ft=on&ff1=dtySince_1992&pg=7841&id=ED374820

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