Indigenous Students Voices: Monitoring Indigenous Student Satisfaction and Retention in a Large Australian UniversityReport as inadecuate




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Journal of Institutional Research, v15 n1 p28-41 Sep 2010

Indigenous student satisfaction with the university learning and teaching experience matters. From a student perspective, retention matters as successful completion of tertiary education improves the life chances of students in relation to employment opportunities, being able to support themselves financially and contributing to the society in many ways. From an institutional perspective, high student satisfaction results in high retention and success and high retention means better funding of universities for designated equity groups such as Indigenous students. Australian universities have implemented different strategies to gain and retain students based on research and experiences; however there has been limited focus on using student voices to improve student satisfaction and retention of Indigenous students. This article outlines a strategy used by a large Australian university to listen to Indigenous students' voices by initiating an Indigenous Student Satisfaction Survey. The survey data contributed to the development of strategies to further enhance student satisfaction and retention explicitly for Indigenous students.

Descriptors: Indigenous Populations, Student Attitudes, Employment Opportunities, Student Surveys, School Holding Power, Foreign Countries, Educational Experience, College Students, Academic Persistence, Academic Achievement, Educational Finance, Educational Strategies, Universities

Australasian Association for Institutional Research. 546 Gallymont Road, Mandurama, NSW 2792, Australia. +61-2-6367-5347; e-mail: secretary[at]aair.org.au; Web site: http://www.aair.org.au





Author: Shah, Mahsood; Widin, Jacquie

Source: https://eric.ed.gov/?q=a&ft=on&ff1=dtySince_1992&pg=2343&id=EJ1094105







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