Business Students Perception of University Library Service Quality and SatisfactionReport as inadecuate




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Contemporary Issues in Education Research, v7 n2 p137-144 2014

The main purpose of this study is to examine the college students' perception of library services, and to what extent the quality of library services influences students' satisfaction. The findings depict the relationship between academic libraries and their users in today's digital world and identify critical factors that may sustain a viable library-user relationship on campus.

Descriptors: Business Administration Education, Academic Libraries, Library Services, College Students, Student Attitudes, Satisfaction, Factor Analysis, Structural Equation Models

Clute Institute. 6901 South Pierce Street Suite 239, Littleton, CO 80128. Tel: 303-904-4750; Fax: 303-978-0413; e-mail: Staff[at]CluteInstitute.com; Web site: http://www.cluteinstitute.com





Author: Hsu, Maxwell K.; Cummings, Richard G.; Wang, Stephen W.

Source: https://eric.ed.gov/?q=a&ft=on&ff1=dtySince_1992&pg=1508&id=EJ1073247



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