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Letícia Canal Vieira ; Everson Pinto da Silva ;Independent Journal of Management & Production 2017, 8 2

Author: Sabrina Letícia Couto da Silva

Source: http://www.redalyc.org/articulo.oa?id=449551140007


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Independent Journal of Management & Production E-ISSN: 2236-269X ijmp@ijmp.jor.br Instituto Federal de Educação, Ciência e Tecnologia de São Paulo Brasil Couto da Silva, Sabrina Letícia; Canal Vieira, Letícia; Pinto da Silva, Everson IMPLEMENTING STRATEGIC PLANNING, PERFORMANCE EVALUATION AND PROCESS MANAGEMENT IN HIGHER EDUCATION INSTITUTIONS Independent Journal of Management & Production, vol.
8, núm.
2, abril-junio, 2017, pp. 362-377 Instituto Federal de Educação, Ciência e Tecnologia de São Paulo Avaré, Brasil Available in: http:--www.redalyc.org-articulo.oa?id=449551140007 How to cite Complete issue More information about this article Journals homepage in redalyc.org Scientific Information System Network of Scientific Journals from Latin America, the Caribbean, Spain and Portugal Non-profit academic project, developed under the open access initiative INDEPENDENT JOURNAL OF MANAGEMENT & PRODUCTION (IJM&P) http:--www.ijmp.jor.br v.
8, n.
2, April - June 2017 ISSN: 2236-269X DOI: 10.14807-ijmp.v8i2.476 IMPLEMENTING STRATEGIC PLANNING, PERFORMANCE EVALUATION AND PROCESS MANAGEMENT IN HIGHER EDUCATION INSTITUTIONS Sabrina Letícia Couto da Silva IFRS, UFRGS, Brazil E-mail: sabrina.silva@poa.ifrs.edu.br Letícia Canal Vieira UFRGS, Brazil E-mail: leticiacvieira@gmail.com Everson Pinto da Silva UFRGS, Brazil E-mail: everson_evis@hotmail.com Submission: 22-04-2016 Revision: 19-06-2016 Accept: 12-11-2016 ABSTRACT The processes of Strategic Planning (SP), Performance Evaluation (PE) and Process Management (PM) for Higher Education Institutions (HEI) are considered more, than ever, urgent and necessary, acting as factors of motivation, awareness and exploratory data collection.
The objective of this paper is to identify positive and negative aspects involved in realization of SP, PE and PM in HEI, through a literature review in online data bases, which allowed to conduct an exploratory and descriptive study.
It was seen that HEI are considere...





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